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Forum Discussion
RBW30 won't connect
Bought a RBW30 - AC2200 satellite add-on but it will not connect to my existing Orbi system (RBK50 - AC3000). The ring flashes white, then turns blue, then turns magenta no matter where I place it an...
Hello Jfoxny
Did you try to factory reset the rbs30 unit? Hold the reset button for 10 seconds then try the sync again.
DarrenM
Yes, as I said in my post, I did a factory reset. Held the reset button until the ring turned orange and then started flashing (it's actually 5 seconds not 10). Still cannot add it to the network and also cannot connect to it's wifi network either.
You should contact support they will be able to replace the unit or help troubleshoot the issue.
http://www.netgear.com/support/contact.aspx
DarrenM