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Forum Discussion
jfoxny
Aug 23, 2017Tutor
RBW30 won't connect
Bought a RBW30 - AC2200 satellite add-on but it will not connect to my existing Orbi system (RBK50 - AC3000). The ring flashes white, then turns blue, then turns magenta no matter where I place it an...
DarrenM
Aug 25, 2017Sr. NETGEAR Moderator
Hello Jfoxny
Did you try to factory reset the rbs30 unit? Hold the reset button for 10 seconds then try the sync again.
DarrenM
jfoxny
Aug 25, 2017Tutor
Yes, as I said in my post, I did a factory reset. Held the reset button until the ring turned orange and then started flashing (it's actually 5 seconds not 10). Still cannot add it to the network and also cannot connect to it's wifi network either.