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Forum Discussion
Dropped packets on RBR40
I have tried taking all satelites offline, changing the settings to Disable MIMO, Daisy Chain and Fast Roaming and IPv6. I've also tried firmware versions 2.0.0.56 and 2.1.4.10
Packets are regular...
Aside from not being able to see the picture you posted in your previous comment, the behaviour you're describing could actually be caused by the bandsteering protocol of the Orbi. However, this would mean, that your client would have to switch its WiFi connection while pinging - have you checked that?
When I'm pinging Google's 8.8.8.8, I am getting a pretty good result:
64 bytes from 8.8.8.8: icmp_seq=77 ttl=59 time=11.413 ms 64 bytes from 8.8.8.8: icmp_seq=78 ttl=59 time=12.679 ms 64 bytes from 8.8.8.8: icmp_seq=79 ttl=59 time=11.883 ms 64 bytes from 8.8.8.8: icmp_seq=80 ttl=59 time=10.256 ms ^C --- 8.8.8.8 ping statistics --- 81 packets transmitted, 81 packets received, 0.0% packet loss round-trip min/avg/max/stddev = 9.784/11.959/15.560/1.050 ms
And this is over the WiFi of my RBR40. Ping times over LAN will be some ms less…
I reverted to a single ssid, and I ran netsh wlan show interfaces for a few minutes, around the ping spikes and this is what i got everytime (with the signal strength changing slightly)
C:\Users\Dave>netsh wlan show interfaces
There is 1 interface on the system:
Name : Wi-Fi
Description : Realtek RTL8811AU Wireless LAN 802.11ac USB 2.0 Network Adapter
GUID : 96ac869a-c0be-47ba-91ac-3aa51bcc4ac6
Physical address : e8:4e:06:51:e4:32
State : connected
SSID : GoHokies
BSSID : 8c:3b:ad:fb:26:b7
Network type : Infrastructure
Radio type : 802.11ac
Authentication : WPA2-Personal
Cipher : CCMP
Connection mode : Profile
Channel : 48
Receive rate (Mbps) : 54
Transmit rate (Mbps) : 390
Signal : 88%
Profile : GoHokies
Hosted network status : Not available
It appears that since teh channel is 54 every time... it's always on 5ghz. So it doesn't appear to be switching.
zafkir wrote:
I reverted to a single ssid, and I ran netsh wlan show interfaces for a few minutes, around the ping spikes and this is what i got everytime (with the signal strength changing slightly)
C:\Users\Dave>netsh wlan show interfaces There is 1 interface on the system: Name : Wi-Fi Description : Realtek RTL8811AU Wireless LAN 802.11ac USB 2.0 Network Adapter GUID : 96ac869a-c0be-47ba-91ac-3aa51bcc4ac6 Physical address : e8:4e:06:51:e4:32 State : connected SSID : GoHokies BSSID : 8c:3b:ad:fb:26:b7 Network type : Infrastructure Radio type : 802.11ac Authentication : WPA2-Personal Cipher : CCMP Connection mode : Profile Channel : 48 Receive rate (Mbps) : 54 Transmit rate (Mbps) : 390 Signal : 88% Profile : GoHokies Hosted network status : Not availableIt appears that since teh channel is 54 every time... it's always on 5ghz. So it doesn't appear to be switching.
The channel shown above is 48, so I think that's what you meant. All satellites use the same channel, so you cannot tell if your computer was switching between satellites just by looking at the channel.
I think your printout shows your problem though. Your recevie rate is only 54 MBps. That's horrible for an 802.11ac adapter. You need maximum link rate for top performance. You must have a very poor signal where you are using your computer. That would explain the long ping times and dropped packets.
Move your computer to a location where you get a receive rate of 866 (or 450 or 300 or whatever the max you computer supports.) Then repeat the tests.
Looks like you have a USB WiFi adapter. You might need to get a better adapter, move your satellites, move your computer, or all three.
Have you checked the same pings over a LAN connection?
If the host is roaming between different APs, the BSSID will change to the MAC address of that AP. You can get those from your RBR's web page, where the connected devices are listed.