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Forum Discussion
Meet Orbi Outdoor - Better WiFi. Indoors and Out
Editors Note: Stay tuned, our CES 2018 Coverage is just getting started!
Now stay connected both in and around the home from the backyard to the front porch with the Orbi Outdoor – Orbi Model R...
mumbles76 wrote:With all due respect, why would you introduce an outdoor model when the indoor model barely works?
I agree 100%. Why work on anything else then to get the existing Orbi to work more than a few hours at the time?
Now you can get constant reboots and disconnections outside! Do you love unstable firmware indoors? If so your gonna love awful firmware updates outdoors! Welcome to the future of getting to run inside on a beautiful day to work on your router! Should I reboot, reflash, factory reset or roll back the possibilities are endless.
Firmware issues aside, I really wisth this thing was priced a bit more competitively.
yaggermr wrote:
Now you can get constant reboots and disconnections outside! Do you love unstable firmware indoors? If so your gonna love awful firmware updates outdoors! Welcome to the future of getting to run inside on a beautiful day to work on your router! Should I reboot, reflash, factory reset or roll back the possibilities are endless.https://community.netgear.com/t5/Orbi/OrbiOS-2-1-1/td-p/1476960
Please upgrade to the new Orbi Beta firmware through the manual upgrade process.
The Orbi team at NETGEAR is aware that some users are experiencing higher than expected Orbi Router reboots, special characters in WiFi Passwords and WiFi / Internet disconnects. We believe these issues are related to the OrbiOS 2.1.1 firmware. We are actively working to address these issues, and expect to fix them with a firmware upgrade soon. In the meantime, we’re temporarily suspending auto-upgrading users to OrbiOS 2.1.1.
I did upgrade to the beta 2.12 same results constant reboots. If you look in the thread about 2.12 beta few users have been helped by this beta update. What userers need is a stable firmware for there devices. The outdoor stuff is great but the exsting product is severly flawed and people should be are before they buy this product.
Have opened a new case with Netgear Orbi support re: the new Outdoor unit. Mine is on the factor f/w 2.1.2.6. Router is on latest beta f/w 2.1.2.10. However, it's very apparent that client devices are roaming correctly between RBR50 and RBS50Y (Outdoor) for a period of time after the RBS50Y has been recently powered on. Not long after, the status page of the RBS50Y shows that no devices are connected. This typically occurs within 1 hr after the device has been running. A power cycle of the RBS50Y will restore the correct behavior. There seems to be a bug in the RBS50Y firmware.
Issue has been escalated and observed by Netgear Orbi Level 2 support in real-time. Debug logs and copy of my config were captured and provided to Level 2. They've informed me that a new firmware for the Orbi Outdoor Satellite (RBS50Y) is in development. Given timing of these findings, they hope to work these into their release (TBD).
They should offer us this outdoor satellite at an 80% discount for those of us suffering through the last several painful firmware updates. .. that may help my patience return because right now, if I get another reboot after reverting, the wife won't stand it and I'm going to sell the Orbi and go another route.. Sadly.
Netgear, since you can't seem to fix the Orbi, are you going to start issuing refunds? or exchanging everyone to Orbi Pros (which doesn't appear to have these problems, because you value business customers over regular consumers?)? and you think anyone will pay the outrageous price for this when you can't even get the original systems to work correctly anymore?
- Seems like I am having the same issues with with my RBS50Y. Upon initial power up everything works fine, then the next day, it shows nothing is connected. Any idea when the new firmware will be available?
wrote:
Seems like I am having the same issues with with my RBS50Y. Upon initial power up everything works fine, then the next day, it shows nothing is connected. Any idea when the new firmware will be available?They've not informed me when the updated production firmware is due for release. However I had the exact problem you're referring to and worked closely with Netgear Support Level 2 (who worked with engineering) to develop a firmware fix. I've validated this thru a beta firmware I'm currently running on my RBR50, RBS50 and the new RBS50Y. Rest assured it works, will address your issue and make it operate exactly as you had hoped it would. Glad I didn't end up returning it as I had previously considered. Hope this helps.
I did end up buying/installing the RBS50Y. I previously had decent coverage out to my "arbor" in the backyard, but it wasn't quite strong enough to keep a few HomeKit-enabled switches/plugs from dropping connection (and they don't auto-reconnect). I installed the RBS50Y in a covered portion of my arbor, which is about 50 ft away from the (inside) RBR50.
So far, so good. I'm running the latest public firmware for it and it hasn't dropped my HomeKit devices. Yes, the price was too much, but I bit the bullet in hopes it would solve my issues, and it appears to have done just that.
Of course, I'm still having a problem with my RBR50/RBS50 dropping one iPad in particular. The iPad either drops Wi-Fi all together, or gives the "no internet connection" even when it connects. Anxiously awaiting better firmware!
