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Forum Discussion
New Orbi firmware 2.1.2.18 update issues?
I noticed that there was a new firmware version 2.1.2.18 for Orbi RBK50. Has anyone installed this version, and has there been any issues after the installation. Please provide any details that you...
Hello,
Even when all my devises are updated to the latest Google Play service version, still Orbi disconnects at least 2-3 daily. Both my router and sattellite are running the latest version firware as well. I thinks is is more of an issue with Netgear!
same experience.
worked with support changed MTU to 1462, then 1400. No improvement.
Very discouraging.
Still at least one slow internet experience/day-requiring a reboot on the .18 release.
Even when all my devises are updated to the latest Google Play service version. Both my router and sattellite are running the latest version firmware as well. I thinks is is more of an issue with Netgear!
Ist level Netgear support should stop blaming google.
I have also been experiencing the same hair-pulling frustration of at least daily wifi drops. But here is the thing: I own zero google/android devices. So, this issue cannot just be explained away that Google/Android broke Orbi.
My setup:
Orbi 3-pack AC2200 (1 router, 2 satellites)
I have three stories at my home.
- 1 satellite on our top floor
- 1 router on main floor (plugged into our Comcast cable modem). Cable modem is in AP mode and Orbi acts as the router
- 1 satellite in the basement (where I work)
Now here is the strange thing.. I can replicate this problem after having experienced it now for months on end. From my basic testing it seems like my Apple iPhone can cause the wifi to go out if I move from my basement up to my top floor and then try to do internet browsing. It seems to me that the "mesh" routing gets really confused when my phone moves from one satellite to another. I have to imagine Netgear QA have tested this but its pretty consistent. I see the same behavior with an iPad. If you move between satellites you are almost guaranteed to crash the Orbi wifi network.
NetGear has always been good to me which is why I have stuck around but this has me really questioning them for future purchases. I just spent the nearly $500 on this new "mesh router" that got high reviews for it to blow up in my face... daily reboots cost me money out of my pocket as my business is from home. Frustrating is not the word for it.