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Forum Discussion
New Orbi firmware 2.1.2.18 update issues?
I noticed that there was a new firmware version 2.1.2.18 for Orbi RBK50. Has anyone installed this version, and has there been any issues after the installation. Please provide any details that you...
Ever since 2.1.2.18 my RBR50/RBS50 AP Mode setup will not go above 10-20Mbps download on any device I test from (tablets, phones, laptops). I have verified via wired connection my internet is functioning properly (120/10). The devices can be connected on 2.4 or 5Ghz, it doesnt matter just slow speeds all around.
My patience is at an all time low with this.
wrote:Ever since 2.1.2.18 my RBR50/RBS50 AP Mode setup will not go above 10-20Mbps download on any device I test from (tablets, phones, laptops). I have verified via wired connection my internet is functioning properly (120/10). The devices can be connected on 2.4 or 5Ghz, it doesnt matter just slow speeds all around.
My patience is at an all time low with this.
Hang in there kid. I had mine in AP mode and got fast speed so I know it can be done.
Others will likely come up with other suggestions but here goes my take.
1) Make sure that the firmware on both the router and sat unit(s) are the same.
2) I would disconnect any sat unit that you have and start with just the router
3) Unhook all cat 5 cables from the Orbi router except for one that goes from your computer to the Orbi router
4) Turn off all wireless devices (Android, tables, phones, TV's, DVD players) that would likely want to connect to the Orbi
5) Power cycle the cable modem, router, Orbi and computer
6) After power up and waiting 4 minutes, check the Orbi.
Make sure that everything looks OK
(only Orbi and PC connected, all have IP addresses, etc)
6) Run your speed test. If not high speed, then I suspect
A) Maybe bad cat 5 cables - Try swap out what you have
B) Orbi might be bad - wait for others for suggestions before swapping out
C) The router up ahead of the Orbi might not be configured properly - possibly
D) Something else you might have failed to mention in your post - more than likely
You have a router ahead of the Orbi in AP mode?
Networking is like a bowl of cherries.
You don't want to eat the stems.
wrote:
wrote:Ever since 2.1.2.18 my RBR50/RBS50 AP Mode setup will not go above 10-20Mbps download on any device I test from (tablets, phones, laptops). I have verified via wired connection my internet is functioning properly (120/10). The devices can be connected on 2.4 or 5Ghz, it doesnt matter just slow speeds all around.
My patience is at an all time low with this.
Hang in there kid. I had mine in AP mode and got fast speed so I know it can be done.
Others will likely come up with other suggestions but here goes my take.
1) Make sure that the firmware on both the router and sat unit(s) are the same.
2) I would disconnect any sat unit that you have and start with just the router
3) Unhook all cat 5 cables from the Orbi router except for one that goes from your computer to the Orbi router
4) Turn off all wireless devices (Android, tables, phones, TV's, DVD players) that would likely want to connect to the Orbi
5) Power cycle the cable modem, router, Orbi and computer
6) After power up and waiting 4 minutes, check the Orbi.
Make sure that everything looks OK
(only Orbi and PC connected, all have IP addresses, etc)
6) Run your speed test. If not high speed, then I suspect
A) Maybe bad cat 5 cables - Try swap out what you have
B) Orbi might be bad - wait for others for suggestions before swapping out
C) The router up ahead of the Orbi might not be configured properly - possibly
D) Something else you might have failed to mention in your post - more than likely
You have a router ahead of the Orbi in AP mode?
Networking is like a bowl of cherries.
You don't want to eat the stems.
1) Good suggestion but they are both the same, 2.1.2.18
2-5) I'll give it a go
6) I ran a speed test directly from Orbi router itself (Advanced -> Setup -> Qos) and was a perfect 120/10 speedtest. Which means the orbi-> router is clean (wiring issues for instance) and my router itself is functioning properly
6D) Just to add, I am a network engineer... troubleshooting network issues is something I have been doing my entire career. I am human and may have missed something but this is a simple network setup and sectionalizing the issue has shown me it is orbi.
Given what i have seen on these forums I would imagine it is more likely the firmware than a user issue at this rate. Netgear QA has not been exactly stellar.
wrote:
wrote:
wrote:Ever since 2.1.2.18 my RBR50/RBS50 AP Mode setup will not go above 10-20Mbps download on any device I test from (tablets, phones, laptops). I have verified via wired connection my internet is functioning properly (120/10). The devices can be connected on 2.4 or 5Ghz, it doesnt matter just slow speeds all around
6D) Just to add, I am a network engineer... troubleshooting network issues is something I have been doing my entire career. I am human and may have missed something but this is a simple network setup and sectionalizing the issue has shown me it is orbi.
>> 6D) I would guess that you have run tracert command based upon you being a network engineer. What were the results up to where you connect to your IP host provider (next hop just outside your cable modem)? Anything stick out?
Networking is like a bowl of cherries.
You don't want to eat the stems.
wrote:
wrote:
wrote:
wrote:Ever since 2.1.2.18 my RBR50/RBS50 AP Mode setup will not go above 10-20Mbps download on any device I test from (tablets, phones, laptops). I have verified via wired connection my internet is functioning properly (120/10). The devices can be connected on 2.4 or 5Ghz, it doesnt matter just slow speeds all around
6D) Just to add, I am a network engineer... troubleshooting network issues is something I have been doing my entire career. I am human and may have missed something but this is a simple network setup and sectionalizing the issue has shown me it is orbi.
>> 6D) I would guess that you have run tracert command based upon you being a network engineer. What were the results up to where you connect to your IP host provider (next hop just outside your cable modem)? Anything stick out?
Networking is like a bowl of cherries.
You don't want to eat the stems.
Couple things:
1) traceroute (mtr actually as it looks nicer :) ) have looked clean, nothing to indicate a problem
2) given that speedtests from the Orbi itself and via wired are fine than I would not expect an issue on my router/fw with my ISP.
Again the only issue I see is with wifi devices that cannot seem to break this 20Mbps barrier no matter if its on 5Ghz or 2.4ghz and no matter the device.
Here is an iperf test result between a wired linux host in my network and a laptop on wifi (Macbook pro on 5Ghz), bit better than speedtest (slightly over 20) but still terrible:
$iperf3 -c 192.168.1.11
Connecting to host 192.168.1.11, port 5201
[ 4] local 192.168.1.103 port 50124 connected to 192.168.1.11 port 5201
[ ID] Interval Transfer Bandwidth
[ 4] 0.00-1.00 sec 3.46 MBytes 29.0 Mbits/sec
[ 4] 1.00-2.00 sec 2.72 MBytes 22.8 Mbits/sec
[ 4] 2.00-3.00 sec 2.71 MBytes 22.7 Mbits/sec
[ 4] 3.00-4.00 sec 2.68 MBytes 22.5 Mbits/sec
[ 4] 4.00-5.00 sec 2.71 MBytes 22.8 Mbits/sec
[ 4] 5.00-6.00 sec 2.71 MBytes 22.7 Mbits/sec
[ 4] 6.00-7.00 sec 2.73 MBytes 22.9 Mbits/sec
[ 4] 7.00-8.00 sec 2.69 MBytes 22.5 Mbits/sec
[ 4] 8.00-9.00 sec 2.70 MBytes 22.7 Mbits/sec
[ 4] 9.00-10.00 sec 2.75 MBytes 23.1 Mbits/sec
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth
[ 4] 0.00-10.00 sec 27.9 MBytes 23.4 Mbits/sec sender
[ 4] 0.00-10.00 sec 27.9 MBytes 23.4 Mbits/sec receiver
To the same iperf server again but this time wired, to show it can handle up to 1Gbps:
$iperf3 -c 192.168.1.11
Connecting to host 192.168.1.11, port 5201
[ 4] local 192.168.1.222 port 50210 connected to 192.168.1.11 port 5201
[ ID] Interval Transfer Bandwidth
[ 4] 0.00-1.00 sec 105 MBytes 880 Mbits/sec
[ 4] 1.00-2.00 sec 112 MBytes 940 Mbits/sec
[ 4] 2.00-3.00 sec 112 MBytes 940 Mbits/sec
[ 4] 3.00-4.00 sec 112 MBytes 940 Mbits/sec
[ 4] 4.00-5.00 sec 112 MBytes 941 Mbits/sec
[ 4] 5.00-6.00 sec 112 MBytes 940 Mbits/sec
[ 4] 6.00-7.00 sec 112 MBytes 941 Mbits/sec
[ 4] 7.00-8.00 sec 112 MBytes 940 Mbits/sec
[ 4] 8.00-9.00 sec 112 MBytes 940 Mbits/sec
[ 4] 9.00-10.00 sec 112 MBytes 940 Mbits/sec
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth
[ 4] 0.00-10.00 sec 1.09 GBytes 934 Mbits/sec sender
[ 4] 0.00-10.00 sec 1.09 GBytes 934 Mbits/sec receiver