NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
PhoenixV
Mar 15, 2017Apprentice
Opening Ports on Orbi
I need some advice on how to set up Port Forwarding for Wi-Fi Calling to work properly through Orbi. There are multiple phones that utilize this feature so I can't specify a particular IP address. ...
st_shaw
Mar 16, 2017Master
PhoenixV wrote:Actually I am correct, as the tech support documents from T-mobile exist all over. Basically, the WiFi Calling feature sets up a secure tunnel connecting back to the servers.....
Good. So post a reference to one of those T-mobile documents so someone can help you.
PhoenixV
Mar 16, 2017Apprentice
The attitude exhibited in your reply is unappreciated and uncalled for... help is however appreciated. There are those of us who do know what we are talking about (maybe not about everything but certainly for many things, and this happens to be one of them). See the link below and help if you can:
https://support.t-mobile.com/docs/DOC-12601
Now WiFi calling which is built into a device such as an iPhone requires the same port usage. I can give you that article as well should you continue to doubt the ports used.
Regards...
- st_shawMar 16, 2017Master
I don't doubt that WiFi calling uses these ports. What I doubt (for good reason) is that it's necessary to forward these INCOMING ports to individual IP addresses. If that were the case, WiFi calling would not work on 99.9% of WiFi networks. That's simply not credible.
The document you posted says to open these ports if you are experiencing problems. This would be because many corporate firewalls block these ports OUTGOING. This document therefore does not mean it is necessary to forward these INCOMING ports for the service to work.
There are also plenty of references on the web stating that no special configuration is required for WiFi calling to work. As I understand it, the WiFi calling works by your phone establishing an OUTGOING VPN connection to a T-Mobile server. This requires no special router configuration, because the traffic is initiated from the LAN and is allowed by default on virtually all consumer-grade routers.
So, what makes you think port forwarding is necessary? Do you own Orib and are experiencing problems with WiFi calling, or are you just trying to determine if it will work if you purchase Orbi.
If if's the former, please provide details on the specific issues you are experiencing so someone can help you. There are several things that could cause issues, such as trying to use VPN at the same time (because VPNs use ports 500 and 4500) or Back-to-my-Mac (because this uses port 4500).