Forum Discussion

Guide

Feb 24, 2019

Solved

Orbi Android App

I've noticed with the Orbi Android app, running on Pixel 3 XL if I'm connected it to a orbi satellite it will not work and just says can't connect to network, even though I'm connected to it. I...

Installation

Troubleshooting

walkerx
Mar 07, 2019
resolved the issue

picked up google wifi - setup in about 20 minutes - all devices working and so is their app

wifi might not be ac3000 but at least everything works

FURRYe38

Guru - Experienced User

Mar 05, 2019

What do you think you did that you got it working?

Ya, Orbi isn't the quickest system to get setup and running. Took me a good hour to get my friends setup when he bought his. :smileyfrustrated:

walkerx wrote:

FURRYe38 wrote:

Glad you got the new Orbi working.

got it working, wasn't easy getting it up and running (not as simply as plug it in and away you go), but I also think I shouldn't have updated to the latest firmware as of yet.

walkerx

Guide

Mar 05, 2019

CrimpOn
That is what is supposed to happen but wasn't on mine, its finally showed devices on satellite after a few days.

FURRYe38
Well its working to a degree, the wired satellite is now showing as not connected in the app, but is on rbr50 gui interface.
Still can't access the app when connected to a satellite, bit daft you have to be connected to the main orbi to see anything.

walkerx
Guide
Mar 06, 2019
Even after further reboots, the wired satellite still shows as not connected/online in the app, yet through browser it is fine.
FURRYe38
Guru - Experienced User
Mar 06, 2019
Possible new bug for the app. You might contact NG support and ask about this:

Blanca_O

ErnestTheGreat

walkerx wrote:
Even after further reboots, the wired satellite still shows as not connected/online in the app, yet through browser it is fine.
walkerx
Guide
Mar 07, 2019
resolved the issue

picked up google wifi - setup in about 20 minutes - all devices working and so is their app

wifi might not be ac3000 but at least everything works