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Forum Discussion
Miketr
Aug 16, 2017Aspirant
Orbi Experience - (RBK50) AC3000
Just wanted to share my experience with the Orbi. I originally purchased it because we have several wireless security cameras around the house -also outside so I was hoping for stronger/more stable ...
jdpg2
Aug 16, 2017Apprentice
Are any of you running in AP mode? Maybe thats the difference?
Stkasm
Aug 16, 2017Apprentice
jdpg2 wrote:Are any of you running in AP mode? Maybe thats the difference?
So, yes, we are running the same firmware. I have VZW S8 (not plus) but FW / Baseband and patch levels are the same. My setup:
EdgeMax router -> Orbi RBK50 + one extra satelite, AP mode, S8 is freaking out. I can reproduce it 100% going to certain places in the house. To highlight, S8 doesn't disconnect (you can see it in wifi log), it just stops communicating and displays 'Internet may not be available' message. In my debug log from Orbi I see a lot of messages about band steering and cool down timeouts for my S8 MAC.
Switching the phone to Orbi guest network, same Orbi equipment, same bands, same encryption, "Allow communication with internal devices" is checked on - everything works perfectly with no issues. I have implicit beamforming turned ON I believe.
- jdpg2Aug 16, 2017Apprentice
Just reviewd my Untangle and Orbi logs and have no error messages related to my S8 or any wireless devices on my network. I have around 30 devices connected to my network at anyone time about half are wireless. zero issues. I would be very interesed to understand why mine works and others dont. I guess we will see what they do in the next patch, it very confusing that the guest network works for you and no the primary, it just vlan running the the same hardware.
- jdpg2Aug 16, 2017Apprentice
Alos one question, you mentioned it freaking out when you were in certain locations? Are you equidistant from the AP's when it happens?
- MiketrAug 16, 2017Aspirant
JD- What carrier is your S8 with? I believe some users said they received updates recently on some providers where it may have fixed the issue but others did now.
- StkasmAug 16, 2017Apprentice
jdpg2 wrote:Alos one question, you mentioned it freaking out when you were in certain locations? Are you equidistant from the AP's when it happens?
Yep, that's the easiest way of reproducing it. There are also other scenarios when it happens.
The chain of events:
1) Go to a place where 5G signal gets weak and you have two APs in sight with more or less equal signal
2) Watch the phone switching to 2.4G band, after short period of time I start seeing "Internet may not be available"
3) By checking Orbi debug logs, which can be obstained from debug.htm page, I see the attempts to switch to a different AP or band
I did try to to disable AP / band steering via telnet. It made no difference. I wasn't sure it actually worked but had no time to do the debug exercise again.