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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
chuahyenhua
Jul 22, 2018Apprentice
It seems to have a hanging issue with only 1 router and 1 satellite.
When working with 1 router, everything is fine until the satellite is attached to the network.
All hell broke loose.
I am using a ethernet backhaul and its on cat 5e cable. It is running well.
My existing hardware is Netgear R6300v2 as a router and Asus as an access point.
When i tried to use Orbi router and Asus as access point. it is working fine.
I changed the Asus to Orbi satellite, everything hangs.
Router is high on CPU. Cannot go to external website.
I have attached the video as well as log files for your necessary debugging.. if you can find the bug
================
Version : 2.1.4.16 for both router and satellite
I made a screen capture video of the RBK53.
I am currently using 1 router and 1 satellite.
When the satellite is not attached to the router, the router works fine.
Until the satellite is attached as shown in 2:59 of the video, the router does not work well when the client is pinging to the router
At 4:22, i tried to get the debug log from the router, no response from router.
At 7:47, the web page to show google main page is also not working
Every page hangs until i removed the satellite the speed test started working again
You may want to see the video in this link. The log files are there too.
https://drive.google.com/open?id=1Oqmh0q7kc66aM9E1YUEoBUOwyjjmI7bg
regards
chris
ds-will
Jul 23, 2018Guide
This sounds like the problem I'm having. Download Wireshark and run a packet capture as you plug in the satellite. I'm willing to bet your network is getting flooded with ARP requests, curiously only when the satellite is plugged in.