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Forum Discussion
Orbi RBR50 range problem
Two days ago I replaced my AmplifyHD mesh router with Orbi. Orbi RBR50 to be exact. I have a 4 story home (including the finished basement). Old. Plaster walls. I was not happy with Amplify...
Please find model # information for ISP modem.
Anything 25' or closer to too close. 30' is mimumum.
Keep the the following channels and these are primary. 1, 6 or 11 on 2.4Ghz
If you have other wifi neighbors near by, you might try lowering the power output on the radios from 100% to 75 or 50%. Under Advanced Tab/Advanced Settings/Wireless Settings. This will change the over all wifi foot print of Orbi so there a bit less interference from neighbors.
Has a factory reset and setup from scratch been performed since last FW update?
https://community.netgear.com/t5/Orbi/Throttling-Devices-RBK53/m-p/1858561/highlight/true#M81925
I will try all these things and also post the model of my ISP modem. Regarding the factory reset. Like I said, just got this system in the last two days. Do you really recommend doing a factory reset?
If any of the suggestions or changes fail and you've tired everythign else, then yes, a reset maybe be needed.
You had asked for my Modem make/model. It is: ARRIS Group, Inc. TG1682G. Any issues?
I am getting closer. A reset has improved things and I am continually tweaking settings now to see if my devices get better performance. I'll report back once I land on the best settings. Its a guessing game though. I am reverting and not following some advise here as I'm seeing better results using '6' for a channel and also 100% for 2.4 and 50% for 5. I'm starting to wonder if I should just try to shut down the 5 all together. It's very strange though some devices not 10 feet from each other get very different results.
That mode is your modem working in? Router or is it bridged? Your Model modem has built in wifi and a router. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopIf what you have currently set up is working better. Try it out for a couple of days to check operation and stability first before making any major changes.
My modem is already in bridge mode. All wifi on it is off. Yeah, I know I need to let these changes bake for a bit.