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Forum Discussion
Red dot on router in network map
I have set up my new orbi and it appears to be working. However on the Network App in the app it has a red dot next to the Router, both Satelittes have a green dot. On the home page of the app it says the Internet is 'offline'.
Just wanting to understand why?
Not sure what this means as am connected to the Orbi WiFi with this computer and my phone is also working fine.
14 Replies
Is the WAN (yellow) port on the Orbi connected to the internet modem, or one of the other ports?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Also please post about this over in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
KazB wrote:I have set up my new orbi and it appears to be working. However on the Network App in the app it has a red dot next to the Router, both Satelittes have a green dot. On the home page of the app it says the Internet is 'offline'.
Just wanting to understand why?
Not sure what this means as am connected to the Orbi WiFi with this computer and my phone is also working fine.
FURRYe38 wrote:https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Nice job....Thanks!:smileyhappy:
- Did you get an answer? I'm having the same problem.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
JoseCarreras wrote:
Did you get an answer? I'm having the same problem.
