NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

srdjedit's avatar
srdjedit
Aspirant
Sep 06, 2019

Remote Desktop on a Mac

I can connect my laptop to my iMac at home via Remote Desktop. But when I'm at work it will not connect. It says can't connect check firewall etc... I don't have a firewall at home.

As far as firmware. I restarted and reset everything this morning before I came to work. So the firmware has been updated.  Does anyone have any hints, tips?

 

Thanks,

Scott

 

3 Replies

  • ekhalil's avatar
    ekhalil
    Master
    Sep 06, 2019

    The easiest way for you would be to connect yourself using VPN from computer at work to Orbi then connect to the iMac exactly as you do when at home. Have you tried that?

    • srdjedit's avatar
      srdjedit
      Aspirant
      Sep 06, 2019

      Thanks for the reply! I have limited knowledge about VPNs, I know what they do but how would a VPN help?

      Thanks

      Scott

      • ekhalil's avatar
        ekhalil
        Master
        Sep 07, 2019

        VPN is a secure tunnel between your computer and the internet. You can use VPN to eastablish a tunnel between your computer at work and Orbi.

        By doing so you will be seen by Orbi as if you're sitting at home with a private IP address, so you will have access to the Orbi network exactly as if you have wifi connection to Orbi.

        To configure VPN, you need first to configure DDNS in Orbi then configure VPN. You can find both settings under the >> ADVANCED >> Advanced >> in the web GUI.

        I hope that helps.