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Forum Discussion
Remove defective RBR50 from account
I had to return a defective RBR50 to Amazon and installed the replacement unit.
Now the Orbi App (and the Armor portal) is showing me two devices, the old router and my new device. The new one is only shown when I enable remote management for the new device. Strange.
Is there any way to remove the old device from my account? The three dots in the app are only shown for the new device :-(
Now the Orbi App (and the Armor portal) is showing me two devices, the old router and my new device. The new one is only shown when I enable remote management for the new device. Strange.
Is there any way to remove the old device from my account? The three dots in the app are only shown for the new device :-(
1 Reply
If you select the older system, then select the 3 vertical dots, there should be a remove option there.
Please continue to post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor
