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Forum Discussion
dstranathan
Aug 17, 2018Apprentice
Returning my CBK40 System
After 3 months of struggles, I am finanly giving up on my CBR40 modem/router (and CBK40 kit). I have had Spectrum technicians out so many times that they have told me they wont help me until I use th...
dstranathan
Aug 17, 2018Apprentice
I considered it, but at this point if I plan to go mesh again, Ill likely try Eero next. Had Google Wi-fi and wasnt happy with it.
My Orbi experience has been horrible since the day I got it. Even registering it with Spectrum on day one was a trainwreck.
While the CBR40 is "supported" by Spectrum, its actually on their "Supported but not recomended" list. The Spectrum logo that appeard on the original retail box packaging early in 2018 (before it shipped) has been removed. Yes - the Spectrum logo is gone (my box arived vis UPS and I was suprised - and worried - that the logo has magically vanished on the finish product).
All of these things sugest to me that the CBR40 is not-ready-for-prime-time (or maybe Spectrum isnt too pleased with the specs/performance, and is treating as such etc).
No offense to NETGEAR (I have had nice routers and switchs in the past), but Im going to move on...
FURRYe38
Aug 17, 2018Guru - Experienced User
Well the CBK40 differs from the Standard RBK systems. I presume you may have had a bad kit. Or something between your ISP and this CBK40. I've been enjoying my kit since day one, however I had Cable1 register it as a CM700 since at the time, C1 hadn't posted the CBK40 officially on there list of supported modems when the CM700 was.
I set up my friends RBK50 system a few months back. Loves it and working great for him:
Good Luck.