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Forum Discussion
Solved
Ring Door Bell
Just setup my Orbi system and didn't haven any trouble with over 15 different devices, except my Ring Door Bell. No matter what I do it won't connect to the Internet. It connects to Wifi and get...
- Solution: Hi I have just spent the day troubleshooting Ring and Orbi and have found out the following.
If your Orbi is set to a 2.4ghz wireless channel over 11 the Ring doorbell will not see your wifi. As the wireless channel is auto selected this would explain why some users have no problem and other users cannot connect.
Disabling/enable mu-mimo and beamform will sometimes cause a channel change hence why it helps some users. But it is nothing to do with the problem and can be left on or off.
So if you want your Ring doorbell to work select a wireless channel below 11 in your Orbi wifi conf.
Hello peridoc
Make sure you are on the latest firmware and also you want to make sure beam forming is disabled. You can find the setting in Advanced-Advanced setup-wireless Settings then uncheck Enable Implicit Beamforming and Enable Mu-Mimo.
DarrenM
Adjusting these settings has helped, but there are still times where the unit is not connecting properly. I do appreciate the comments and look forward to when the Orbi works all the time with the Ring. I am not sure why it is intermittent, but it seems to be after a while of no activity from the Ring that this happens.