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Ring Door Bell
Just setup my Orbi system and didn't haven any trouble with over 15 different devices, except my Ring Door Bell. No matter what I do it won't connect to the Internet. It connects to Wifi and get...
- Solution: Hi I have just spent the day troubleshooting Ring and Orbi and have found out the following.
If your Orbi is set to a 2.4ghz wireless channel over 11 the Ring doorbell will not see your wifi. As the wireless channel is auto selected this would explain why some users have no problem and other users cannot connect.
Disabling/enable mu-mimo and beamform will sometimes cause a channel change hence why it helps some users. But it is nothing to do with the problem and can be left on or off.
So if you want your Ring doorbell to work select a wireless channel below 11 in your Orbi wifi conf.
Put me in the category of affected users. New Orbi kit with latest firmware installed V1.4.0.16. Orbi configured in AP mode.
All is well with Ring Doorbell AND Ring Doorbell PRO - until I enable the satellite. At that point connectivity issues with the Ring Doorbell Pro. Neither MU-MIMO nor beamforming are enabled. There were no issues with multiple other internet devices which was a pleasant surprise.
Power cycling the Ring Doorbell Pro - did not help.
Bill
Zero issues here with my Ring Pro since intial Orbi release - the problems with the non-Pro model are well-known, but I'm unaware of any issues at all with the Pro.
I can't speak to ranging on the Pro's radio (it can't be that far with the very small power available) - if that's an issue, consider an inexpensive range extender just for the Pro. (To be honest, though, my Pro hits the 5GHz radio without much issue through the outer wall and two inner walls, with a distance of roughly 25 feet between the doorbell and the router.)
Rodney