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Ring Door Bell
Just setup my Orbi system and didn't haven any trouble with over 15 different devices, except my Ring Door Bell. No matter what I do it won't connect to the Internet. It connects to Wifi and get...
- Solution: Hi I have just spent the day troubleshooting Ring and Orbi and have found out the following.
If your Orbi is set to a 2.4ghz wireless channel over 11 the Ring doorbell will not see your wifi. As the wireless channel is auto selected this would explain why some users have no problem and other users cannot connect.
Disabling/enable mu-mimo and beamform will sometimes cause a channel change hence why it helps some users. But it is nothing to do with the problem and can be left on or off.
So if you want your Ring doorbell to work select a wireless channel below 11 in your Orbi wifi conf.
Hi Darren,
Thanks for the response. Yes, they were both disabled by default. I just added my ChimePro back into the mix to see if that helps by putting the camera on a different SSID. I'll monitor and will let you know in a few days how it behaves.
Thanks for the response. Yes, they were both disabled by default. I just added my ChimePro back into the mix to see if that helps by putting the camera on a different SSID. I'll monitor and will let you know in a few days how it behaves.