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Solved
Ring Door Bell
Just setup my Orbi system and didn't haven any trouble with over 15 different devices, except my Ring Door Bell. No matter what I do it won't connect to the Internet. It connects to Wifi and get...
- Solution: Hi I have just spent the day troubleshooting Ring and Orbi and have found out the following.
If your Orbi is set to a 2.4ghz wireless channel over 11 the Ring doorbell will not see your wifi. As the wireless channel is auto selected this would explain why some users have no problem and other users cannot connect.
Disabling/enable mu-mimo and beamform will sometimes cause a channel change hence why it helps some users. But it is nothing to do with the problem and can be left on or off.
So if you want your Ring doorbell to work select a wireless channel below 11 in your Orbi wifi conf.
I was having problems with getting a picture with my Ring Doorbell. In live view it would just have a circle spin and picture would never load. I would get notifications that someone was at the door and the recordings would be just sound with no image. Ring sent out a new doorbell because there was a hardware problem but now it appears it's unrelated because I continue to have same problem. I just DMZ'd the doorbell and have had zero problems since doing so. It's the first time in months it has worked this good. Anyone have setup instructions for opening ports on the Orbi for Ring so I can take it out of DMZ?
Must be dumb luck, because Ring doesn't require any port forwarding whatsoever. It establishes its connection outbound and uses push for notifications.
Rodney