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Ring Door Bell
Just setup my Orbi system and didn't haven any trouble with over 15 different devices, except my Ring Door Bell. No matter what I do it won't connect to the Internet. It connects to Wifi and get...
- Solution: Hi I have just spent the day troubleshooting Ring and Orbi and have found out the following.
If your Orbi is set to a 2.4ghz wireless channel over 11 the Ring doorbell will not see your wifi. As the wireless channel is auto selected this would explain why some users have no problem and other users cannot connect.
Disabling/enable mu-mimo and beamform will sometimes cause a channel change hence why it helps some users. But it is nothing to do with the problem and can be left on or off.
So if you want your Ring doorbell to work select a wireless channel below 11 in your Orbi wifi conf.
I was having issues with one of my ring doorbells. One day it went offline and couldn't get it connected, it always failed at some point.
I finally got it connected again today, the only differences this time around...
1. Did a hard reset in the ring doorbell; Press and hold orange button for 15 seconds
2. Put my iphone in airplane mode while doing the set up; according to ring support info, the cellular signal sometimes interferes.
My orbi is currently set up as default settings wise (outside of changing ssid and wifi password) since my whole fiasco after the latest firmware install.
I finally got it connected again today, the only differences this time around...
1. Did a hard reset in the ring doorbell; Press and hold orange button for 15 seconds
2. Put my iphone in airplane mode while doing the set up; according to ring support info, the cellular signal sometimes interferes.
My orbi is currently set up as default settings wise (outside of changing ssid and wifi password) since my whole fiasco after the latest firmware install.