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Solved
Ring Door Bell
Just setup my Orbi system and didn't haven any trouble with over 15 different devices, except my Ring Door Bell. No matter what I do it won't connect to the Internet. It connects to Wifi and get...
- Solution: Hi I have just spent the day troubleshooting Ring and Orbi and have found out the following.
If your Orbi is set to a 2.4ghz wireless channel over 11 the Ring doorbell will not see your wifi. As the wireless channel is auto selected this would explain why some users have no problem and other users cannot connect.
Disabling/enable mu-mimo and beamform will sometimes cause a channel change hence why it helps some users. But it is nothing to do with the problem and can be left on or off.
So if you want your Ring doorbell to work select a wireless channel below 11 in your Orbi wifi conf.
see78 wrote:
Still having problems with Ring Pro. Nothing works. I'm beginning to think it's just the quality of the doorbells I'm getting. Id assume that most people have no problems with recording/ live view but I've tried moving the router closer, unplugging the satellite, used an extender and my previous ASUS 68u as an access point. I was sent a replacement but I think it must be bad too. Every other wireless device works flawlessly right now at much greater distances. I even put in a new transformer. My internet speed is fine. I must be getting duds. Gonna to try to get another replacement but my personal experience so far is that this thing is garbage.
what orbi fw? I was having ring doorbell issues but none now post-downgrade (enabled mu-mimo + beamforming + 1.11.0.20 fw + telnet method to disable upgrades)
so Ring pushed out new firmware sometime in the last week and I haven't had any problems since. Knew it was on there end when everything else worked fine.