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buzzoff's avatar
buzzoff
Luminary
Jul 14, 2023
Solved

Ring Indoor WiFi Cam Crashes Orbi Mesh Network

I have an Orbi Mesh (RBR40 & 2-RBR20s). I have had an original Ring stickup cam that works fine with my network but just bought 2 Ring gen 2 indoor cams. Hooked up the first one fine and even worked for a very short while but then the network started going down. After much back and forth, I finally disabled the Ring cam and the network became stable. Left cam off for several hours with no issues with the Orbi. Decided to reconnect the Ring cam and the network started crashing again. By crashing, I mean the network loses WiFi internet connection but I am still able to use ET. Once I removed the cam, the wireless started working again. Any thoughts?

  • Installed 2nd cam and worked fine.  Tried 1st cam again and had problems.  After multiple factory resets I was able to finally get both cams working.  Sounds like I have a problem with the first cam but obviously able to close this issue.

8 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    I'd contact the Mfr the camera and ask them for help and information regarding there product. IF this is the only device causing then, they may have more information.

    • buzzoff's avatar
      buzzoff
      Luminary

      Thanks, you have helped me again.  I actually posted on their support page as well but did Netgear as well in case someone has run into the same issue.

      • plemans's avatar
        plemans
        Guru - Experienced User

        do both cameras cause the issue or only 1 of them?