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Roku spectrum tv app freezing
When trying to stream Spectrum TV app using my roku device, it freezes up after a few seconds. Spectrum TV says they are aware of the issue, roku tells me they are working with Specturm regarding th...
I discovered that if you are using netgear ORBI and you disable orbi armor, the freeze up issue goes away.
Let us know how it goes...
SoCalSteel wrote:I take care of my inlaws house and have the same issue. A Spectrum engineer is supposed to call me within 48 hours. We will see. If I get any pertanent infomation I will pass it on.
FURRYe38 wrote:https://community.netgear.com/t5/Orbi/Orbi-Firmware-issue/m-p/1858781/highlight/true#M81963
Hbilliam wrote:When trying to stream Spectrum TV app using my roku device, it freezes up after a few seconds. Spectrum TV says they are aware of the issue, roku tells me they are working with Specturm regarding the app interface with roku...however, one member of the roku community says their Spectrum tv app service folks says the issue is with netgear not the spectrum app. Any one have a similar issue?
I discovered that if you are using netgear ORBI and you disable orbi armor, the freeze up issue goes away.
Awesome. Thanks for letting us know. I would post about this over in the Armor forum.
Enjoy.
- I dont have armor activated when i click on it in the app it takes me to a web page that has no on off switch.
I had spectrum bring out one of there wireless modems and everything works fine
I restored my orbi to factory condition
Now when i connect to the spectrum app it throws out a code RPL-1006 and wont even let me access the app
You tube tv and ever other app works fine with Orbi.
Netgear wanted to charge me 119 dollars to work on my system.
Thats unbelievable that after i told the this issue resides in there firmware with the deductive investigation i have completed.
Any other solutions availableI had the same problem with Spectrum TV freezing with a Roku stick via an Orbi router with an expired trial of Armor. After multiple "factory resets" of Orbi I could never prevent Armor from reinstalling when using the Orbi phone App. There was no option to not install Armor and the Security link always brought me to a web page to purchase Armor.
Finally on my second call to Netgear we found a solution. 2 hours into my call we realized that you can setup Orbi via a hardwired PC instead of using the iPhone App. I believe we used www.orbilogin.com where my Orbi system could be reinstalled and the installation of the Armor protection could be declined. Now when I look on the Orbi iPhone App the Armor shows "not activated" instead of "expired"....AND MY SPECTRUM TV APP RUNS WITHOUT FREEZING....so far.
I am thankful to the contributors on this forum and on the Roku forum for figuring the cause of this problem. I hope that Netgear and Spectrum will read these forums and work together to come up with a permanent solution!
What Orbi system do you have?
NGNG wrote:I had the same problem with Spectrum TV freezing with a Roku stick via an Orbi router with an expired trial of Armor. After multiple "factory resets" of Orbi I could never prevent Armor from reinstalling when using the Orbi phone App. There was no option to not install Armor and the Security link always brought me to a web page to purchase Armor.
Finally on my second call to Netgear we found a solution. 2 hours into my call we realized that you can setup Orbi via a hardwired PC instead of using the iPhone App. I believe we used www.orbilogin.com where my Orbi system could be reinstalled and the installation of the Armor protection could be declined. Now when I look on the Orbi iPhone App the Armor shows "not activated" instead of "expired"....AND MY SPECTRUM TV APP RUNS WITHOUT FREEZING....so far.
I am thankful to the contributors on this forum and on the Roku forum for figuring the cause of this problem. I hope that Netgear and Spectrum will read these forums and work together to come up with a permanent solution!
What is the mfr and model# of the ISP modem your using with your RBR? Built in router at the modem by chance?
Clarknow wrote:
I dont have armor activated when i click on it in the app it takes me to a web page that has no on off switch.
I had spectrum bring out one of there wireless modems and everything works fine
I restored my orbi to factory condition
Now when i connect to the spectrum app it throws out a code RPL-1006 and wont even let me access the app
You tube tv and ever other app works fine with Orbi.
Netgear wanted to charge me 119 dollars to work on my system.
Thats unbelievable that after i told the this issue resides in there firmware with the deductive investigation i have completed.
Any other solutions available