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Forum Discussion
wesmithjr100
Nov 08, 2019Guide
Rolling Back 2.5.0.38 Orbi Firmware Update/options for dealing with non-functional web GUI on router
I updated to the 2.5.0.38 probably a week or two ago but this evening discovered the web GUI is all jacked up on the main router. I've uploaded a screenshot to depict this. It's completely useless...
FURRYe38
Nov 08, 2019Guru - Experienced User
Please try a factory reset and setup from scratch with the RBR and RBS.
https://community.netgear.com/t5/Orbi/ORBI-RBK50-RBS50-Tips-Tricks-Hidden-Secrets-etc/m-p/1820500/highlight/true#M74929
https://community.netgear.com/t5/Orbi/ORBI-RBK50-RBS50-Tips-Tricks-Hidden-Secrets-etc/m-p/1820477/highlight/true#M74918
https://community.netgear.com/t5/Orbi/Speeds-have-plummeted-after-latest-update/m-p/1819282/highlight/true#M74655
Be sure to clear all browser caches as well.
wesmithjr100 wrote:I updated to the 2.5.0.38 probably a week or two ago but this evening discovered the web GUI is all jacked up on the main router. I've uploaded a screenshot to depict this. It's completely useless at the moment and unable to navigate within it. I'm now reading of issues others are having with this update and would like to try and rollback. It seems I can do this on my satellite at hxxp://SatelliteIPAddress/fwUpdate.htm though the GUI there is working fine. Is there some way I can do this on my main router given the current state it's in? If I have to factory reset which I won't be happy about (mainly since I failed to do a backup prior to this last update so shame on me there), is it going to reset to this same firmware version / will I still be in the same boat?
Thanks,
Bill