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Forum Discussion
Router and Satellite help
Hi Hope someone can help I have had the RBR50 for a couple years now with one satellite and they worked perfectly until I updated the firmware last week, since then connections have dropped everywh...
Do a factory reset on the RBR and RBS and setup from scratch. If you want to update FW, do it by manually downloading FW files from NGs support site. Seen bad behaviors with users updating thru auto update or using the Orbi app. I prefer manually installation and reset after wards. Ensures good FW installation and operation after.
RavetheDave wrote:
Hi
Hope someone can help I have had the RBR50 for a couple years now with one satellite and they worked perfectly until I updated the firmware last week, since then connections have dropped everywhere and the satellite is not even being recognised on the app or orbilogin! I have turned back the firmware to a previous one on both router and satellite! The app shows the satellite with a magenta dot even though the satellite pulses blue and devices with a lan cable from the satellite still connect just very poor speed!
Hope someone can help because it’s getting very frustrating
FURRYe38 wrote:Do a factory reset on the RBR and RBS and setup from scratch.
well there ya go....