Router management webpage not loading

Question

f/w v. 2.7.4.24I've had my Orbi RBR50 plus some sattellites for several years, no issues.&nbsp;Suddenly, I'm unable to navigate the administration web page. The Home page on the Basic tab that comes up when I first log in never loads. It just show "Please wait a moment" with a spinning wheel forever. I can go to the Advanced tab and get something, and maybe one or 2 other pages will load. But very little is working.&nbsp;If I go to Advanced-&gt;Adminsitration-&gt;Attached Devices (a page I've used over and over on this device on this network), I get a 400 Bad Request. "This server does not support the operation requested by your client." If I go to Basic-&gt;Attached Devices I just get the spinning "Please Wait a Moment"

CrimpOn · Answer

swankgd&nbsp;wrote:
Have already power cycled and tried a different browser/different computer. A factory reset....damnit that's a pain

So true.&nbsp; In my case, I have spent so much time customizing things (DNS servers, friendly names for every device, assigned IPs for nearly every device, DDNS, OpenVPN, etc.) a Factory Reset can take me almost two hours of tedious typing.
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Lately, I have been saving copies of the configuration to my computer.&nbsp; During the configuration after a Factory Reset, I skip all offers to do anything optional until I reach a page that gives a chance to Load a Saved Configuration.&nbsp; This restores everything that I had set up before. Cuts the time down to about 10 minutes.
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So sorry.

CrimpOn · Answer

The first troubleshooting step is to turn the router off.&nbsp; wait a couple of minutes. then power it on again.
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Clear any browser cache or select a different web browser.
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If the problem persists, the next step would be to do a Factory Reset.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings&nbsp;

swankgd · Answer

Have already power cycled and tried a different browser/different computer. A factory reset....damnit that's a pain

swankgd · Answer

I do always keep a config backup, so glad to hear that's a successful route. I was afraid that factory resetting then putting my config back on would just put whatever is causing the problem back in place. But I'll at least give that a try first.

FURRYe38 · Answer

Any progress on this?&nbsp;
swankgd&nbsp;wrote:
I do always keep a config backup, so glad to hear that's a successful route. I was afraid that factory resetting then putting my config back on would just put whatever is causing the problem back in place. But I'll at least give that a try first.

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Router management webpage not loading