router not found

quantum (frontier)...not sure where to locate firmware on the router

---

FURRYe38 wrote:

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

---

it4her wrote:

FIOS environment ALL MAC shop (laptops, desktop, mobile devices) unable to connect router. I am able to see the broadcast,I'm able to login however unable to connect with any device. It hasn't allowed be to setup the orbi app w/o displaying either you have no internet connection of router not found. I've plug both modem and router, turnoff router wifi...still not connection

I turned the router into a bridge, I've since restored router to factory default...still no connection. Can the community please help?

---

 

---

Hello, can anyone assist with connectivity

This has got a buiilt in router already.

This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

---

it4her wrote:

Firmware FIOS Quantum G1100    01.04.00.10-FTR

---