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Forum Discussion

Ploppy1's avatar
Ploppy1
Aspirant
Mar 25, 2021

Router not working after 3-23-21 update

Per Netgears suggestion, I updated the firmware on my Orbi system/router on March 23rd, 2021. Since then, the router will periodically stop working and disconnect from the internet/modem. Message in O...
Troubleshooting
vajim's avatar
vajim
Master
Mar 25, 2021
Ploppy1 wrote:
The update was recommended via the Orbi app. I know in the past, via press releases from Orbi and other tech websites,
not updating the firmware can pose a huge security risk. ALL the connection problems started occurring AFTER I updated the firmware. Everything was working fine before the firmware update.

Any recommendation from either the pc login or app is just that, a recommendation.  You are NOT required to update.

Ha_Ku_Na's avatar
Ha_Ku_Na
Luminary
Mar 25, 2021
vajim wrote:
Ploppy1 wrote:
The update was recommended via the Orbi app. I know in the past, via press releases from Orbi and other tech websites,
not updating the firmware can pose a huge security risk. ALL the connection problems started occurring AFTER I updated the firmware. Everything was working fine before the firmware update.

Any recommendation from either the pc login or app is just that, a recommendation.  You are NOT required to update.

Correct, it is not required to update the firmware, but the fact of having security issues with older firmwares is a good reason to update.

https://kb.netgear.com/000062883/Security-Advisory-for-Multiple-Vulnerabilities-on-Some-Routers-Satellites-and-Extenders

 

And it is also correct, the latest firmware has a bug (WITH ENABLED "Traffic-Meter") which can lead in an unstable system.

 

But this bug is also present in older firmwares (looks at least from 2.3.5.36 upwards), see:

https://community.netgear.com/t5/Orbi/Orbi-DNS-and-DHCP-and-NTP-Broken/m-p/2071537/highlight/true#M116851

 

If there is a suitable workaround to fix a current issue, then there is no need to downgrade the firmware.

 

Anyway, it is up to the preferences of the users to update or not.

  • vajim's avatar
    vajim
    Master
    Mar 25, 2021
    Ha_Ku_Na wrote:
    vajim wrote:
    Ploppy1 wrote:
    The update was recommended via the Orbi app. I know in the past, via press releases from Orbi and other tech websites,
    not updating the firmware can pose a huge security risk. ALL the connection problems started occurring AFTER I updated the firmware. Everything was working fine before the firmware update.

    Any recommendation from either the pc login or app is just that, a recommendation.  You are NOT required to update.

    Correct, it is not required to update the firmware, but the fact of having security issues with older firmwares is a good reason to update.

    https://kb.netgear.com/000062883/Security-Advisory-for-Multiple-Vulnerabilities-on-Some-Routers-Satellites-and-Extenders

     

    And it is also correct, the latest firmware has a bug (WITH ENABLED "Traffic-Meter") which can lead in an unstable system.

     

    But this bug is also present in older firmwares (looks at least from 2.3.5.36 upwards), see:

    https://community.netgear.com/t5/Orbi/Orbi-DNS-and-DHCP-and-NTP-Broken/m-p/2071537/highlight/true#M116851

     

    If there is a suitable workaround to fix a current issue, then there is no need to downgrade the firmware.

     

    Anyway, it is up to the preferences of the users to update or not.

    Thanks 

     

    Excellent write up.