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Forum Discussion
MarkB3108
Jul 29, 2022Follower
Router password reset
Hi there,
Does anyone know how to reset a router password? I am trying to reset but am blocked as the security validation says the security answers are not correct (which I know they are correct). Any other ideas?
Does anyone know how to reset a router password? I am trying to reset but am blocked as the security validation says the security answers are not correct (which I know they are correct). Any other ideas?
2 Replies
- CrimpOnGuru - Experienced User
If you are at the Password Recovery screen because the login password has been rejected three times in a row, then you are screwed.
A Factory Reset is the only way to regain access to the router.
- KevinLiTNETGEAR Moderator
Hello MarkB3108,
Welcome to the NETGEAR Community!
I understand that you are not able to access your router due to incorrect login credentials. Unfortunately, the only way to get access to your Orbi router is to perform a factory reset.
Please navigate to the link below for a visual guide on how to perform a factory reset on your Orbi router:
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
Best,
Kevin
Community Team