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Forum Discussion

MarkB3108's avatar
MarkB3108
Follower
Jul 29, 2022

Router password reset

Hi there,
Does anyone know how to reset a router password? I am trying to reset but am blocked as the security validation says the security answers are not correct (which I know they are correct). Any other ideas?

2 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    If you are at the Password Recovery screen because the login password has been rejected three times in a row, then you are screwed.

    A Factory Reset is the only way to regain access to the router.

  • KevinLiT's avatar
    KevinLiT
    NETGEAR Moderator

    Hello MarkB3108,

     

    Welcome to the NETGEAR Community!

     

    I understand that you are not able to access your router due to incorrect login credentials. Unfortunately, the only way to get access to your Orbi router is to perform a factory reset. 

     

    Please navigate to the link below for a visual guide on how to perform a factory reset on your Orbi router:
    https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings

    Best,
    Kevin
    Community Team