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Forum Discussion

mukherjeeprabal's avatar
mukherjeeprabal
Aspirant
Aug 07, 2021
Solved

Router WNR614- Old router to replace with ORBI AC3000

Hi, need to replace the old router (WNR614) having cable connection of Alliance broadband, want to replace with AC3000 Orbi Mesh, please suggest the procedure.

 

Thanks

 

  • FURRYe38's avatar
    FURRYe38
    Aug 16, 2021

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    Did you actually remove the old router and replace it with the new RBR and power OFF the ISP modem for 1 minute then back on? 

    Does your ISP require any user account information or entry on the old router that the new router needs? 

    Make contact with the ISP to have them help you get the new router online with there modem.

    Follow the online user guide and manuals to get the Orbi online...

     

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Aug 07, 2021

    1. remove old router

    2. power off modem

    3. power modem back on after a 2 minute wait

    4. connect new router

    5. power on new router

    6. setup new router following the install guide. 

     

    install guides can be found here: https://www.netgear.com/support/product/RBR50

    for the RBR50

     

     

    • mukherjeeprabal's avatar
      mukherjeeprabal
      Aspirant
      Aug 16, 2021

      Thanks, but the device connected once to the internet then onwards showing offline, though old router is still working fine. Suggest pls what may be the probable reason.

       

      Thanks

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Aug 16, 2021

        What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

         

        Did you actually remove the old router and replace it with the new RBR and power OFF the ISP modem for 1 minute then back on? 

        Does your ISP require any user account information or entry on the old router that the new router needs? 

        Make contact with the ISP to have them help you get the new router online with there modem.

        Follow the online user guide and manuals to get the Orbi online...