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Forum Discussion
Solved
Samsung says wifi is connected but ORBI says it is NOT?
Samsung QN55Q60RAFXZA
all indication says WIFI is connected but signal is not strong enough as the only way to access SMARTHUB was with my iphones hotspot
Net gear C7000
Orbi RBR50 and 2 satelittes in a 2400 sq ft house
The TV is not in my oRBI devices and I have computers ipads, sonos and apple TV and other TV all on working fine.
help!?
Glad you got it working. Please mark your thread as solved so others will know.
Enjoy.
19 Replies
do you have the wifi on the C7000 running?
Is the Samsung connected to that?
The C7000 is a modem/router combo device. Do you have it in modem only mode? or the Orbi in access point mode?
Otherwise you're running 2 routers in router mode on your network which can cause a double nat.
Cable is in the C7000 ethernet cable is in the RBS , ethernet cable from RBS to imac - 2 satelittes
17 devices connected to ORBI running just fine
Samsung says connected to wifi but the smarthub will not work and this 1 TV is not anywhere located in my ORBI devices on the app or Admin login on desktop.
When we trouble shot the smarthub the lady had me connect the TV to my iphone HOTSPOT and boom it worked instantly
btwsales wrote:Cable is in the C7000----The coax cable? ethernet cable is in the RBS-----do you mean RBR? RBR is router and RBS is satellite. The router? , ethernet cable from RBS---- truly from the satellite? And how is the satellite connected to the rbr wireless or wired? the rbs to imac - 2 satelittes
17 devices connected to ORBI running just fine
Samsung says connected to wifi but the smarthub will not work and this 1 TV is not anywhere located in my ORBI devices on the app or Admin login on desktop.
When we trouble shot the smarthub the lady had me connect the TV to my iphone HOTSPOT and boom it worked instantly
This was kind of vague. So down to basics.
1. Is the wifi running on C7000?
2. Do you have the c7000 in modem only mode or bridge mode?
3. Did you disconnec the samsung from your phone and redo your internet connection for the tv?
What error is it giving you?
