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Forum Discussion
AndrzejBania
Mar 29, 2018Aspirant
Satellite asks for user name and password - won't accept the correct one
MANY, MANY people have posted a version of this question here - going back to 2016 - but I cannot see a DEFINITIVE answer from Netgear. I want to update the firmware on my router and satellite. I l...
FURRYe38
Mar 29, 2018Guru - Experienced User
Did you factory reset both router and Satellite. Set up router first with PW. Don't change the ADMIN user name.
After the router is setup, setup the Satellite, when it's sync'd, the Satellite should get the same ADMIN and password thats set on the router.
Have you upgrade FW? You should try the new Beta. Factory reset after installing and set up from scratch.