NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

lockersglory's avatar
lockersglory
Follower
Apr 07, 2018

Satellite loses connection to base consistently, RBR50

Satellite constantly going to magenta and not working though router working fine. Have the latest update. Any ideas, please? RBR50

 

 

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What version of FW is currently loaded on both router and satellite.

    Has a factory reset been performed on both router and satellite?

     

    what is the distance between the router and satellite? Any building materials in between?

     

    What channels are you using?

    Any wifi neighbors near by? If so, how many?