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Forum Discussion
SteveW25561
May 21, 2017Initiate
Satellite (RBS50) loses connection and won't reconnect reliably
I'm quite frustrated with my Orbi system: after getting the Satellite connected (blue light, appears on the connected devices screen), the satellite will then seem to drop the connection. It will glo...
davidsch
Aug 10, 2017Aspirant
Hi
I am having the same issues.
I have reset the router and satellite a few times now, restarted the installation. Paired satellite.
It works for a while (few minutes) then I can't always see the satellite in connected devices and I can't log into it when I do see it. Devices attached to satellite and it's wifi signal and internet stop working. Have tried in AP and router modes. Have moved satellite closer and further with no difference. Had tech support on the line for an hour. Very frustrating.
Can't believe how this experience is turning out. Is this issue fixable with new hardware or is it an Orbi error??
DarrenM
Aug 11, 2017Sr. NETGEAR Moderator
Hello Davidsch
Can you send me a Pm with your case number from when you contacted support I want to have your issues looked at.
DarrenM