Buongiorno a tutti, ho un problema con il secondo satellite RBS50, che si connette ma non si sincronizza con il router RBR50. Alla prima installazione funziona tutto, ma quando metto il router in AP mode, il led del satellite diventa magenta e non si sincronizza con il router. Nella pagina di amministrazione del router vedo il satellite collegato, nonostante il led magenta, ma il satellite continua a conservare l’SSD e la password di fabbrica, con indirizzo ip 192.168.1.250 Qualcuno ha idea di come risolvere il problema? Grazie per l’aiuto...

In inglese per favore Try a reboot or re-sync on the satellite.

Sorry, I thought I was writing in the Italian community. So this is the situation. I have tried to set up my system (RBK53, firmware 2.2.1.210), when I encountered a problem in syncing the second satellite (always the same device). I did the first set up, synced succesfully with both satellite wirelessly, RBR50 in router mode. Since I need the router to be in AP mode though, when I change it one of the satellite turns solid magenta, after being solid blue for some seconds. The administration page of the router shows it in the connected devices, but the satellite keeps the factory SSID (Orbi28) and password, ip 192.168.1.250, and does not sync with the router. Tried reboot, re-sync, firmware update and factory reset several times, results always the same. Thanks a lot for your help!

Are you trying to set up the satellite while in the same room with the router? It should sync while in same room with the base router. What is the size of your home? Sq Ft? What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials. What happens if you change the Orbi back to router mode and try to synce the satellite? If you can sync it here, then change the router back to AP mode, the satellite should follow with out any problems. If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.

Augusto_meltin wrote: Sorry, I thought I was writing in the Italian community. So this is the situation. I have tried to set up my system (RBK53, firmware 2.2.1.210), when I encountered a problem in syncing the second satellite (always the same device). I did the first set up, synced succesfully with both satellite wirelessly, RBR50 in router mode. Since I need the router to be in AP mode though, when I change it one of the satellite turns solid magenta, after being solid blue for some seconds. The administration page of the router shows it in the connected devices, but the satellite keeps the factory SSID (Orbi28) and password, ip 192.168.1.250, and does not sync with the router. Tried reboot, re-sync, firmware update and factory reset several times, results always the same. Thanks a lot for your help! Since the Satellite was synced once with the Router, you will find the Satellite in the "Attached Devices" list on orbilogin.com. You should see it as "Disconnected" and beside it a button called "Forget" "Remove" or something similar. Please click that button to forget the Satellite and try the sync procedure again. Good luck! :)

My house is roughly 240 sq ft on three floors, 80 sq ft each more or less. I tried everything, the only thing I didn't try was going back to router mode and the AP again. I actually started as router and then turned to AP, but I'll try to do as suggested. Also tried to disable daisy chain, no results. Thanks!

Satellite RBS50 non su connette a router RBR50

13 Replies

FURRYe38
Guru
Dec 05, 2018
In inglese per favore

Try a reboot or re-sync on the satellite.
- Augusto_meltin
  Aspirant
  Dec 05, 2018
  Sorry, I thought I was writing in the Italian community.
  
  So this is the situation.
  
  I have tried to set up my system (RBK53, firmware 2.2.1.210), when I encountered a problem in syncing the second satellite (always the same device).
  
  I did the first set up, synced succesfully with both satellite wirelessly, RBR50 in router mode.
  
  Since I need the router to be in AP mode though, when I change it one of the satellite turns solid magenta, after being solid blue for some seconds.
  
  The administration page of the router shows it in the connected devices, but the satellite keeps the factory SSID (Orbi28) and password, ip 192.168.1.250, and does not sync with the router.
  
  Tried reboot, re-sync, firmware update and factory reset several times, results always the same.
  
  Thanks a lot for your help!
  - FURRYe38
    Guru
    Dec 05, 2018
    Are you trying to set up the satellite while in the same room with the router? It should sync while in same room with the base router.
    
    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
    
    What happens if you change the Orbi back to router mode and try to synce the satellite? If you can sync it here, then change the router back to AP mode, the satellite should follow with out any problems.
    
    If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
randomousity
Luminary
Dec 08, 2018
Try placing the satellite right next to the router and sync them again. I had a similar issue the other day, and it failed on the first attempt, but then succeeded on the second attempt. Then I put the satellite back in its usual location and it worked fine.

If that doesn't work, try going into the router settings and having it generate a new secure backhaul password (advanced > advanced setup > wireless settings > generate), and/or try a factory reset on the satellite (insert a paper clip into the tiny hole on the back side). I performed all those steps, but I don't know that the new password and factory resetting are necessary, so you can try skipping those and see how it works for you.

May the odds be ever in your favor.

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Satellite RBS50 non su connette a router RBR50