NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
toddinpal
Aug 14, 2020Aspirant
Satellite showing up as connected device, unknown connection type
So I'm trying to set up a new RBR50/RBS50. After being set up, they needed a firmware update (don't recall from version or to version), and from then on the satellite couldn't connect. I upgraded and downgraded the firmware on each device and they are both at version v2.5.1.16. The satellite cycles between purple light and blue light. The router sees the satellite as a connected device and not a satellite as shown in the attached image. How do I get them to communicate properly and show the satellite as a satellite?
-tl
5 Replies
- MstrbigMaster
Try Rebooting the RBR50 and factory reset the RBS50 and reconfigure.
- toddinpalAspirant
Been there, done that, multiple times.
- MstrbigMasterDid you try this on the satellite, as they tend to be stubborn sometimes?
Turn off satellite, hold down the reset button, power up the satellite while holding down the reset, do not let go of the reset until you see the power light turns red, then let go.