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RJA1971's avatar
RJA1971
Aspirant
Jan 02, 2018
Solved

SATTELITE DROP-OUT RBR50 FW2.1.1.16

SATTELITE DROP-OUT I have the RBR50 router and three satellites. I have used the RBR50 ROUTER and AP modes. In AP mode my ISP router modem is in MODEM mode with WiFi disabled, and stiil I have many...
  • sfsdfd's avatar
    Jan 02, 2018

    We (fellow Orbi users) are well aware of the issue. There's a 13-pages-and-counting thread in this same forum describing the mountain of problems we've experienced with 2.1.1.6 - including the same issue that you mentioned: all devices started connecting to the base unit, irrespective of proximity to any of the satellites.

     

    After struggling with 2.1.1.6 for several frustrating days, I just rolled back my base unit and satellites to the previous stable firmware (2.0.0.74). So far, it seems to have restored connectivity to the satellites: the configuration page shows a pretty normal clustering of devices to the nearest unit.

     

    As for selling out and switching to Google or another provider... it's certainly tempting after this latest update, and at least a few users have done so. I understand that firmware is a difficult task and mistakes happen, but Netgear's almost complete lack of response is extremely off-putting. I'm looking at Velop and some other systems as a replacement, while also waiting for Netgear's response to this incident.