SATTELITE DROP-OUT

Hi, Last day I have a problem with my ORBI system (RBR40 - V2.2.1.210 and RBW30 - V2.2.1.204) and all attempts for resolving not help me I mean reset sattelite and re-add it again help me for not...

Troubleshooting

FURRYe38

Guru - Experienced User

Dec 15, 2018

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?

Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.

Try a Manual FW load:
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1647303/highlight/true#M42416

beckss1

Tutor

Dec 15, 2018

Thanks for providing quick answer, but only after that I downgrade sattelite version to V2.1.4.16_1.0.17 it started to work properly without any discoonect issues.

Thanks and regards,

Forum Discussion

SATTELITE DROP-OUT