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alanbc's avatar
alanbc
Star
Apr 22, 2023
Solved

Separate 2.4 GHz and 5 GHz on Orbi 50 (again)

I have WiFi cameras that require a connection to a 2.4GHz network.  (Most do, near as I can tell).  They also require the tablet/phone to be on the same network AND also the same speed network.

 

ASTONISHINGLY, to me, there is no way to accomplish this with my RBR50!  I cannot turn off the 5 GHz network long enough to perform the task nor can I pick a different name for the 5 GHz network.  Maybe it's a mesh thing, because I have three other (non-mesh) routers here that all allow me to do both.  The Orbi is the only one lacking this seemingly primitive functionality.

 

I did see another post on the subject where the expert suggested disabling the SSID broadcast of the 5 GHz network and called the issue "solved".  Unfortunately, that doesn't work for modern versions of Android O/S.  Modern versions, if they see a 2.4GHz network that's broadcasting its SSID, will check to see if there's a 5 GHz of the same name and if so, use that preferentially.

 

Now, I can just power down the Orbis, fire up an old router (configured to use the same SSID and password as the Orbi), configure the cameras, down the old router and fire up the Orbis.

 

But that's nuts!

 

Is there any way to get the RBK50 to do the things my 15 year old routers will do?  Some command line option?

 

Thanks for any thoughts.

  • alanbc's avatar
    alanbc
    Apr 25, 2023

    FURRYe38;

     

    Thanks for the reply!  As I mentioned in a previous post, your suggestion is how I eventually got the camera up.

     

    But my original post was about the problem in general .. not being able to rename a network or disable a network .. with the camera config problem being just one example of why I wanted to.  There's other times when this would be handy.

     

    I was kinda wondering if there was an undocumented web page in the router that allowed any extra configuration, in the same way that

     

      http://router.ip.address/debug.htm

     

    offers additional debug info.

9 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Please identify the brand of security camera.
    • CrimpOn's avatar
      CrimpOn
      Guru - Experienced User

      I have connected at least five different brands of 2.4G WiFi camera to an  Orbi RBR50 system.  In every case, the smartphone app created a QR code which I pointed the camera at, and the camera connected immediately.

       

      Being curious, I opened a QR code reader app on another smartphone and 'decoded' the QR code.  All the QR code contained was the WiFi SSID and password.  Nothing about "2.4G vs. 5G".

       

      Having only a 2.4G radio, the camera cannot detect or be 'confused by' a 5G WiFi signal (just like Black & White TV's could not display color signals).

       

      The reason for asking the specific brand/model of camera was so I could look up the Installation Guide to

      • Verify whether it also uses the QR code technique, and
      • Ask which specific step in the setup fails.
      • alanbc's avatar
        alanbc
        Star

        Just now, I was trying to configure an ICSee camera using the Android app just downloaded.

         

        Try as I might, it would not let me get past a particular page with the tablet connected to a 5G network.  So I did the ugly thing; downed the Orbi and brought up an old router and all was well.  Downed the old, brought up the Orbi, a few reboots and all remained well.

         

        I'm sorry I can't supply a screenshot of the annoying page but I certainly remember the gist of it; "You must be connected to a 2.4 GHz network."   (Frankly, I'm not about to reset this now working camera just to get a screenshot.)

         

        This hasn't been a problem in the past because I'd always had different names for the networks.  Although it seemed every time I bought a new camera and tried to configure it, I'd forget and have to disconnect from "Home5" and reconnect to "Home2".  (You'd think I'd eventually remember, but no.)

         

        However, the RBK50 (and slave) is a pretty recent purchase, and this is the first camera I've attempted to attach to it.  And of course I forgot again about the network speed and was reminded, only this time, I didn't see a good way out, only an ugly way ...

    • alanbc's avatar
      alanbc
      Star

      I have three ICsee cameras, two XenoCams, four Chortaus and one Cantok.

       

      All use a different configuration program, and all require a 2.4 GHz network connection for the camera (all the time) AND the tablet (for configuration). 

       

      On the surface, it's actually kinda surprising that this shortcoming exists in all the config software.  However, three of the cameras are able to use the same config software, so looks aside, the guts may well be the same.

       

      Now, this is, admittedly, a shortcoming in the config software for all these cameras.  Why should the camera care what speed the tablet is connected at?  But maybe there is a behind the scenes reason; I don't know.

       

      Even so, not being able to pick different names for the networks coupled with the inability to turn off one or the other seems very very strange for what is otherwise a pretty sophisticated device. 

       

      Maybe there needs to be a VERY Advanced setup tab, although as the devices are discontinued, I'm not holding my breath for any new functionality.  I'm just waiting for the price of WiFi5 mesh devices to crater and then I'll buy something else .  But I'll be a whole lot more careful to study the owners manual in advance, which I didn't do this time.  It just never occurred to me that the Orbis wouldn't have all the features of my old (old) routers.