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Navyav8r's avatar
Navyav8r
Follower
Dec 05, 2019

SEPERATE PASSWORDS FOR 2.4 and 5

Running a new SimpliSafe doorbell and it keeps dropping offline. Technician says it needs to be on 2.4 specifically and seperate passwords would help. Is this possible on this system? Thanks in adva...
plemans's avatar
plemans
Guru - Experienced User
Dec 05, 2019

What most have had luck with is to turn down the broadcast power on the 5ghz signal during setup or you can try disabling the 5ghz ssid broadcast for setup.  Once setup, you can turn it back up/on.

https://community.netgear.com/t5/Orbi/Kindle-Paperwhite-not-found-my-Orbi-RBR40/m-p/1711049/highlight/true#M53337

 

Also make sure your phone is on 2.4ghz during setup. Most of these systems will have issues if your phone is on 5ghz and you're trying to setup the device on 2.4ghz.