NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

WVUANG's avatar
WVUANG
Follower
May 07, 2020

Single satellite firmware did not update

One of my satellites was turned off (thank you little one) when I updated the firmware recently.  Once the router rebooted, I noticed the one satellite was not connecting.  Once I realized it was pow...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 07, 2020

First download the RBS FW version to your PC:

https://community.netgear.com/t5/Orbi/RBR50-RBS50-Firmware-2-5-1-16-Update/m-p/1897955/highlight/true#M89460

 

Wire connect 1 PC to the back of the RBS. Factory reset the RBS, wait about 5 minutes. The PC will get a IP address from the satellite. The RBS will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and password. Use the satellites web page FW update feature to select the FW update file that was unpacked from the .zip file. Then factory reset and then re-sync the satellites to the RBR.