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Forum Discussion

tomas_arnold's avatar
tomas_arnold
Aspirant
Feb 15, 2022

slow wifi

when conncected i get 215 MB down but when any device connected max down is 18 MB that is the device within 6 inches of the access point. do not know why or what settings are incorrect. Router Firmware Version V2.7.3.22

7 Replies

  • A bit more details is needed. 

    1. what modem/gateway is the orbi connected to? 

    2. what wired speed do you get? 
    3. what is the speed over 2.4ghz?

    4. what is the speed over 5ghz?

    5. what device are you testing on and what site/app are you speedtesting on? 

    • tomas_arnold's avatar
      tomas_arnold
      Aspirant

      1. what modem/gateway is the orbi connected to? the provided AP20 from the cable company

      2. what wired speed do you get?  wired i get 224.36 down and 11.61 up MB 
      3. what is the speed over 2.4ghz? 36.80 down and 11.32 up MB

      4. what is the speed over 5ghz?  41.46 down and 11.67 up MB

      5. what device are you testing on and what site/app are you speedtesting on? www.speedtest.net

    • tomas_arnold's avatar
      tomas_arnold
      Aspirant

      1. what modem/gateway is the orbi connected to? the provided AP20 from the cable company

      2. what wired speed do you get?  wired i get 224.36 down and 11.61 up MB 
      3. what is the speed over 2.4ghz? 36.80 down and 11.32 up MB

      4. what is the speed over 5ghz?  41.46 down and 11.67 up MB

      5. what device are you testing on and what site/app are you speedtesting on? www.speedtest.net

      • Mikey94025's avatar
        Mikey94025
        Hero

        tomas_arnold wrote:

        2. what wired speed do you get?  wired i get 224.36 down and 11.61 up MB 


        Is this when you are wired to the Orbi or when you are wired to the AP20?  We would like to know if there is a speed difference between the 2 methods.