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dirceuguerra's avatar
dirceuguerra
Aspirant
Jun 02, 2019

Speedtest via router x speedtest via app

Hello. I’m using an Orbi RBR-50 + RBS-50 + 2 RBS-40. The satellites are all connected via gigabit ethernet on the RBR-50.

Orbi is working as router mode and all of them updated to the latest firmwares.

I used to work in AP mode. And everytime I used to do speedtest in orbi’s app, i got the real speed performance contracted.

Since I’ve changed Orbi’s to work in router mode, most of this in app speedtest shows a slow speed in up and downloads. Almost 10x slower.

The strangest thing is, if I do the test in my wired macbook, it shows the real speed. In speedtest app over IOS, the same. I’m only getting strange results over Orbi’s in app speedtest.

12 Replies

  • Very strange! Have you tried rebooting the Orbi Router? You can also try renewing the DHCP lease by going to (in the web GUI) >> ADVANCED >> ADVANCED Home >> CONNECTION STATUS >> RENEW
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What FW is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?


    dirceuguerra wrote:
    Hello. I’m using an Orbi RBR-50 + RBS-50 + 2 RBS-40. The satellites are all connected via gigabit ethernet on the RBR-50.

    Orbi is working as router mode and all of them updated to the latest firmwares.

    I used to work in AP mode. And everytime I used to do speedtest in orbi’s app, i got the real speed performance contracted.

    Since I’ve changed Orbi’s to work in router mode, most of this in app speedtest shows a slow speed in up and downloads. Almost 10x slower.

    The strangest thing is, if I do the test in my wired macbook, it shows the real speed. In speedtest app over IOS, the same. I’m only getting strange results over Orbi’s in app speedtest.



    • dirceuguerra's avatar
      dirceuguerra
      Aspirant
      It’a a Sagemcom F@st 5655 v2. I live in Brazil and my internet provider is Tim Live fiber with 300mb download and 180 upload.

      All Orbi’s uses the latest firmware. RBR 50 and RBS 50 uses 2.3.1.60. The two RBS 40 satellites uses 2.3.1.58.

      A strange thing I noticed today bur haven’t gone too deep yet is that a speedtest using Ookla app when my iPhone is connected in Orbi’s router shows the same low up/down speed that Orbi’s in app speedtest.

      When I’m connected over any of the satellites, i have full speed (300dw/180up) on ookla’s app.

      It seems the problem is restricted to the RBR-50 unit.
      • ekhalil's avatar
        ekhalil
        Master
        Do you happen to have WAN Port mirror to LAN port1 enabled in the Router’s debug page?