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Strange wireless backhaul status! (RBR20 - V2.3.5.30)
Hello,
I have a strange situation with my Orbi setup, I have the Router and a Satalite_Basement in one floor, on another floor i have 2 Satalites, Satalite_Living Room and Satalite_Orbi Voice, I'm connecting them with a wirless backhaul.
Satalite_Basement backhaul connection through the router (Backhaul Status: Good)
Satalite_Living Room backhaul connection through Satalite_Basement (Backhaul Status: Poor)
Satalite_Orbi Voice backhaul connection through Satalite_Living Room (Backhaul Status: Good)
in the web interface i have the connection as stated above, in the mobile app it shows diffrently, i don't know which one is the correct one, also when I connected the Satalite_Living Room it was showing a solid blue color which means connection is good, why it is shwoing poor in the Backhaul Status.
I have attached an images to clarify more.
Swap RBS postions to see if the status follows or changes.
Power OFF all RBS then bring then ON 1 at a time to check status.
Possible Orbi App issue.
Where is your phone connected too when your working with the app? Should be at the RBR.
Distance should not be less that 30 feet. More distance is preferred. However building materials will impact the signal.
5 Replies
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What happens if you temporarily turn OFF the RBS and leave 1 ON at a time.
Is Daisy Chain enabled?
Seen various issues with the Orbi App. It should be working ok.Has a factory reset and setup from scratch been performed since last FW update?
FURRYe38 wrote:What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
It is 30 Feet or a less.
What happens if you temporarily turn OFF the RBS and leave 1 ON at a time.
It works only if the RBS is close to RBR which is only 1 in my case.
Is Daisy Chain enabled?
Yes
Seen various issues with the Orbi App. It should be working ok.Has a factory reset and setup from scratch been performed since last FW update?
Yes
Swap RBS postions to see if the status follows or changes.
Power OFF all RBS then bring then ON 1 at a time to check status.
Possible Orbi App issue.
Where is your phone connected too when your working with the app? Should be at the RBR.
Distance should not be less that 30 feet. More distance is preferred. However building materials will impact the signal.