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Forum Discussion
Streaming VidAngel-- RBR40
Team-- we use VidAngel to stream shows and movies from Netflix and Amazon through AppleTV. VidAngel allows you to mute "F-Bombs" and other language, as well as other inappropriate content. For some reason we are not able to stream (app goes into an endless buffering mode) in the evenings during Primetime (7 to 11 pm). Seems to work fine at other times during the day. I was convinced that it was an issue with VidAngel as we were able to stream the shows through their native apps (Netflix and Amazon) at the exact same time. Worked with VidAngel and they claimed all was well with their service. In addition to seeing this problem with AppleTV, we also had the same problem with our iPhones and iPads. I tested VidAngel's belief that it could be something to do with the Router or ISP by turning off the network and streaming from my iPhone using the cell service. The application worked fine during those problem hours. I am using an Orbi RBR40 front ending Internet Service from Centurylink. Trying to determine if this is an issue with Orbi or Centurylink. Prior to installing Orbi all seemed to run well with Centurylink.
Any insight would be greatly appreciated.
JRW
12 Replies
Did you activate Disney Circle on the Orbi?
Not sure what that has to do with my issue.
What modem are you running from centurylink?
I usually see them install combo devices (modem/router all in one). These tend to leave you with a double nat which can create just the problem that you're running into plus others.
https://kb.netgear.com/30186/What-is-Double-NAT
If you're basically using the orbi for wireless coverage, you can switch it to AP mode and that'll fix the double nat problem. (if thats whats going on)
Otherwise you'd need to put the cenurylink device in passthrough or modem only mode.
Yes-- Orbi is handling all the WiFi. Centurylink Wifi has been disabled and simply passing through.
Are you sure the modem is fully bridged? Just turning OFF the wifi on the modem is not enough. The modem has to be bridged or use its DMZ or IP Pass Through feature for the Orbi RBR in router mode. Or use the modem as your router and set the RBR for AP mode.
