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Forum Discussion
surfer_pablo
Apr 06, 2018Tutor
Super disappointed. Am I expecting too much?
I got an orbi system to deal with dead spots in our 2 BR/1200 sf condo. I did not skimp! Got a base station and a sattelite. About $400. When Orbi works - which is about 75% of the time - its a g...
FURRYe38
Apr 06, 2018Guru - Experienced User
What FW is currently loaded on the router?
What is the Mfr and model# of the ISP modem? Any built in router here?
For a small size place, you really shouldn't need a Satellite, however depends on placement of your router. How is you system placed? Please describe. What is the distance between the router and satellite? Too close between could cause problems
Any wifi neighbors near by? If so, how many and what channels are they using?
What channels are you using?
Try some of the following:
Set manual channel 1, 6 or 11 on 2.4Ghz. Any unused channel on 5Ghz.
Disable MIMO, Daisy Chain and Fast Roaming. Can keep Beamforming enabled however you can see if anything changed with it disabled.
- surfer_pabloApr 07, 2018Tutor
FURRYe38 Thanks for the troubleshotting tips. I'm not intersted in messing around with the settings and I don't have time. I just want a reliable system out of the box. If I can't have that, I'd like it to at least be smart enough to tell me when there's a problem.
- Retired_MemberApr 07, 2018
dilly dilly
- FURRYe38Apr 07, 2018Guru - Experienced User
There isnt any router that will tell you when there is a detailed problem or what the real problem is.
There is some user interaction needed. You need to find the time.
Good Luck.- surfer_pabloApr 07, 2018Tutor
FURRYe38 Wouldn't you find that helpful? I'm shocked it doesn't exist. Seems easy for netgear (or anyone else) to add to an app.
On a related note, the Eero app will run diagonistics. I've used this fearture and its very helpful. Something else I wish Netgear would offer.