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NESSHINDO's avatar
NESSHINDO
Aspirant
Nov 28, 2020
Solved

To many satellites?

I have 1 RBR50 and two satellites. One satellite in kitchen and the other on the first floor. My router is in the fuse box.

Latest firmware.

Sometimes i have internet drop outs. 

Support desk told me to remove 1 satellite. Because my house was to small so the satellites where competing each orther. Sinds then my connection is more stable (still somtimes dropouts in kitchen).

i am not sure this is a reliable solution. And now i have a spare RBR50 ;-).

Coverage is acceptable.  Is there anybody with the same experience?

I sounds as a strange solution that satellites are competing......

See my settings below.

Fixed chanels for 2.4 at channel 6 

And  5 at channel 48

 

 

 

 

 

  • Yes. 

     

    So best way to check this is to test just the RBR alone to see how well it does with out any RBS online. Then try just 1 RBS, placed out at 30 feet, maybe on 2nd floor up from where the RBR is on 1st level. Test the system out to see how it works. IF you don't need the 2nd RBS, I'd keep it for backup in case something happens. 

6 Replies

  • What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite

    If size of home is too small, then could be that having too many RBS can be problematic. 

    I have a 5000sq ft home and use 1 or 2 max RBS. 1 works for a 5000sq ft home. Placement and distance is key. 

    • NESSHINDO's avatar
      NESSHINDO
      Aspirant

      Thanks very much  Furry !

      Do you measuse the square feet by adding each floot to the sum? Groundfloor is 1000 square feet. I have three floors.

      My firmware is V2.5.2.4

      Internet provider is KPN (Netherlands).  My modem is a Sagemcom F5359. Internet connection is glass fiber. (500Mbit up and down). My NG is in Router mode. My modem has unforntunalty nu bridge function so a placed met NG router with fixed IP adress in the DMZ and deleted portforwards on the Modem/Router by KPN.

      Distance between my NGRouter and satellity is about 10 Meters. 

       

      Maybe to much overkill in my home for two satellites ;-) Thinking about selling the second one. But if this is the case: how is it possible that the devices are interfering? Mesh should solve this issues i thought?

       

      • FURRYe38's avatar
        FURRYe38
        Guru

        Yes. 

         

        So best way to check this is to test just the RBR alone to see how well it does with out any RBS online. Then try just 1 RBS, placed out at 30 feet, maybe on 2nd floor up from where the RBR is on 1st level. Test the system out to see how it works. IF you don't need the 2nd RBS, I'd keep it for backup in case something happens.