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Forum Discussion

ardub's avatar
ardub
Guide
Mar 14, 2018

Transfer Serial Number Registration of Used Orbi RBK50

I bought a used Orbi RBK50 from Amazon and when I tried to register the serial number, it says that its already been registered, as expected, with the previous owner. How do I transfer the registrati...
Installation
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 14, 2018

I recommend you phone contact NG support and ask for help regarding this.

 

 

ardub's avatar
ardub
Guide
Mar 14, 2018

Just a quick update - I contacted Netgear phone support which opened a case for me and directed me to email some additional info to their customer service email. Within a few hours, my registrations was transferred successfully.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Mar 15, 2018

    Good to hear. Glad it's all working now. Enjoy.