NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MarkLOrbi
Oct 01, 2018Guide
Turned off dhcp, now I can't login to router
I turned off dhcp on my orbi, after power cycling I can't log back in. Orbi is connected to my modem/router and the modem/router says orbi has address of 192.168.1.64. My desktop is connected to mode...
- Oct 01, 2018
Did factory reset and put it in AP mode. It provides both wireless and guest wireless, working good. Thanks for the help.
randomousity
Oct 01, 2018Luminary
Factory resetting it will fix the issue, but it's a pain. Since DHCP is off, none of your devices are getting IPs from the router, so you'll have to manually configure a device. Set the IP address, gateway, subnet mask, and the DNS server. With 192.168.1.x, IP address can be whatever you want that isn't used, gateway is the .64 (according to what you said), subnet mask should probably be 255.255.255.0 or 255.255.240.0, and DNS just put .64 again (or 1.1.1.1 or 8.8.8.8).
Once you're able to connect, you can re-enable DHCP on the Orbi, and then change the device you manually configured back to DHCP, too, and everything should work again.
MarkLOrbi
Oct 01, 2018Guide
Thanks, I figured I was headed for a reset. I still don't understand why having dhcp off affects the connection into the internet port on the orbi, since it gets issued a dhcp address by the modem and the address is in the same subnet as my desktop. Anyway, I'll do the reset, then when I'm convinced things work, I'm going to use the orbi in AP mode.
- FURRYe38Oct 01, 2018Guru - Experienced User
Try one of the suggestions regarding your Modem as well. If it has a built in router, you can try to bridge it or use the DMZ on the modem for the Orbi router and use it in Router mode instead of AP mode. It can work in this configuration.
MarkLOrbi wrote:
Thanks, I figured I was headed for a reset. I still don't understand why having dhcp off affects the connection into the internet port on the orbi, since it gets issued a dhcp address by the modem and the address is in the same subnet as my desktop. Anyway, I'll do the reset, then when I'm convinced things work, I'm going to use the orbi in AP mode.