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Forum Discussion
JMckPT
Dec 02, 2018Tutor
TV's wont connect to new orbi router. Everything else does.
Opened case with ORBI customer support but have not heard back. Contacted spectrum - said to contact ORBI. Tried everything suggested through TV prompts and everything I could find online. Nothing ...
michaelkenward
Dec 02, 2018Guru - Experienced User
If everything else connects, that suggests that the TV is the problem.
You don't say what make or model it is, but these things are notoriously picky.
In my case, I abandoned wifi and moved to a wired connection. I use Powerline ethernet because it is easier.
Not only is wired easier to set up, it is faster and more reliable than wifi.
- JMckPTDec 02, 2018TutorThank-you. I will definitely look into the wired connection. The TV is a Samsung ES6150 series LED Smart TV. Is it possible for the problem to be with the modem. It was supplied by Spectrum, Arris TM1602AMTA.
- michaelkenwardDec 02, 2018Guru - Experienced User
I don't have a TV, but I have used Samsung BluRay players with internet features. I gave up on wifi after tearing my hair out trying to work with Samsung's wonky wifi technology.
Powerline was my saviour. Set it up some years ago and haven't had to touch it since.